“Investment fraud is growing hugely and I advise the public to stay away from these fraudulent companies. For those who are victims to these scams like myself, I strongly recommend you to approach an Ethical Hacker. I invested $250,000 and was unable to get my hard earned money back from an unregulated company that kept demanding for more deposits. (Rose Hoover) has successfully recovered investment for their clients. I have to hire them as well and they did not disappoint me, they recovered all of my money back into my account. You can reach out to them also Via:::.
Email:: rosehoover 90 ( @ ) gmail . com.
WhatsApp:: +1 ( 301 ) ...409... ....2753.......”
“I placed order on 7/26. Sent approximately 12 emails requesting update or status of order . No response ever received no answer to amy email sent. Totally unacceptable. It's been 30 days with no product and 0 response.”
“The worst experience buying something online. It took them 8 days to process the order but they charged my credit card the day they received it. When I sent them a message that I wanted to cancel the order they said I couldn't because it was processed. They said I could return the items and not have to pay the shipping fees. So they have yet to refund my credit card for anything. I would highly recommend not using this company. I wish I would have read all these negative reviews before. That's on me.”
“Don’t ever buy anything from Proozy !! I only received part of my order a refuse to answer where the rest of it is. I’ve had to put a block on the rest of the payment that’s suppose to go to Proozy. Will be contacting the BBB to let them know there a scam company.”
“Ordered 2 items and it took more than 10 days for package to arrive and the expensive item of the 2 not in package. Customer service says they will let me know when the item ships again. Been 2 days no further communication or tracking. Looks like i might have to take it to credit card company to get refund”
“I initially thought I was getting a great deal on a new pair of sandals, but unfortunately, what arrived was far from my expectations. The item resembled a used return packaged in a damaged box, which was disappointing. Proozy appears to sell open box items as new, despite advertising otherwise. Despite multiple attempts to reach out, I have received no response other than automated requests for pictures of the issue. This lack of communication and service reflects poorly on the company. Take your business elsewhere.”
“Return policy is unfair. They charge you $8.99 for shipping and if after 30 days a restocking fee of 15%. I ordered a jacket which the ad states it would be a warm winter jacket. It is more of a Spring jacket with fur on the outside. I am very disappointed. The jacket was suppose to be a Medium but their size does not fit to what a Medium size should be. It was too small for me. I weigh 130 lbs and I am a size 7. A medium should've fit me. I can't even zip it up.”
“I ordered my typical size in leggings (XXL which are advertised as US 18-20, which is what I wear). They are waaaaaay smaller than advertised. When I went to start a return, I found out that they charge $8.99 to return items!!!!!!
I contacted Proozy on Saturday and didn't hear back until Thursday. They said that unless I want store credit, I have to pay $8.99 to return items that are incorrectly marked as far as the size. Unacceptable. I will never buy from Proozy again.”
“Ordered 3 pairs of Calvin Klein shorts, all size large and in different patterns. Received my order however one pair of shorts were size ch/small. I reached out to customer service who surprisingly answered my issue very quickly. The problem I have is the replacement (in my size) is being sent HOWEVER it is NOT the same pattern that I ordered. I do not like the pattern they are replacing it with. It has "Calvin Klein" plastered all over the shorts. Explained that I will never wear them. I do not buy or wear "free advertising clothing". Besides, these are ugly to me. They refused to replace with the one I ordered and did not give me the option to chose another replacement. Photo is of the replacement.”
“I had great experience with the customer service department regarding a discount issue. The representative resolved the issue fairly quickly with my satisfaction.”
“Initially, I did not receive my package because it was put in a neighbors mailbox. I emailed Proozy and they answered me right away .They asked me to give it a few days to see if anybody received my package by mistake. I emailed to let them know that that was exactly what happened. I now have my product, and I’m very satisfied with it and the company.”
“Stay far away. This scam site has a warning on their Better Business Bureau profile. They put recurring charges on your credit card and don’t deliver the goods.”
“Wow, the person that helped me was so easy to deal with and pleasant. I had a return due to needing a different size and it couldn’t have been a better experience!”
“I have been using Proozy for amazing savings for about a year and downloaded the app 3-4 months ago. The products, prices and SERVICE from Ashley have been awesome! Highly recommend!”
“I had issue with my credit card while trying to purchase some items on Prozzy. I emailed support and explain my situation the problem was fixed in minutes the person that helped me was very nice and very helpful”
“Amanda at Customer Service was very prompt and very patient with me (I am computer "illiterate" and she stayed on the line and told me how to proceed)! They were very fast to credit my account! I am very pleased with their Customer Service!”
“Took about 3 weeks to receive my order but through no fault of Proozy. The mail delivery service delayed it. Customer service was helpful, friendly.
I'll stay as a customer! Can't beat the prices.”
“Do yourself a favor and don’t ever buy anything from Proozy. They have the worst customer service ever. I place an order since May but never receive my package as well as my refund back. Contacting with customer service through phone and email, but they give me attitudes. I am asked by dumbest question ever: how I know my package is delivered if I am not there. Seriously?!? I am not sure if they know what the email notification is. Then, they ask me to sign in the Affidavit and state that my case will be solved in two weeks. I send them the document that they required and even sent another email for the next day to confirm. I receive no email or phone from them since then. After 6 months, I finally reach them out as the suggestion from my bank to get the proof of cancellation for this transaction. Proozy once again brings me down by saying that they only receive a blank document, which makes no sense to me because I sent them an other following email after I send them the document. Hence, I request the screenshot as a proof of the blank document that they stated but they play the silent game again. If Proozy truly value their consumer and intend to solve customer concern, why don’t you inform me instead of remaining silent all these time. Do not do business with this kind of careless and irresponsible company if you want to face all these crazy things!!!”
