I believe the over all services are fast, efficient and the customer service provided by my representative is fantastic. I was disappointed that I was initially approved for £350 online and was lead to believe that providing my income and out goings were sufficient that I would be eligible however after completing the relevant questions and proving I had more than sufficient money to cover the repayments on £350 that I was only offered £100 the explanation being I was a new customer. I have however still taken the £100 loan and hope to be able to borrow more in the future as the loan was originally intended as an investment into my MLM business.