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Provident Reviews

4.7 Rating 3,646 Reviews
94 %
of reviewers recommend Provident

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Anonymous
Anonymous  // 01/01/2019
lol the worst utility company ever. expensive as heck and you gotta wait 2 hours before someone answers your calls.
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Posted 1 week ago
After days of grappling with persistent platform malfunctions, I contacted Celineeloninc.org, Their team exhibited unparalleled responsiveness, meticulously analyzing the incident and delivering consistent, transparent updates. By leveraging a proactive methodology, they swiftly mitigated the issue, transforming a frustrating ordeal into a seamless recovery. Celineeloninc.org sets a benchmark for incident-driven, client-focused cyber support.
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Posted 1 month ago
Their proactive updates and dedication provided immense reassurance from start to finish. I am deeply appreciative of their help in successfully securing my account.
Provident 1 star review on 23rd July 2026
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Posted 1 month ago
I appreciated the prompt and professional response to my issue. Getting a full refund last week brought peace of mind, and the team showed genuine care in their approach.
Provident 5 star review on 1st May 2026
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Posted 4 months ago
I was joyfully when trading with this company hoping and making sure my investment will bring a great profit, I started with a sum of $40,000 and was expecting a total profit of $100,000 which I can only withdraw unit my profits are complete I traded well and even pay more money for some necessary means, as time goes by, my profit was completed, and I was unable to withdraw my money, and my account was also blocked asking me to pay another ransom I was battling with them for months but I was still unable to make a withdraw, until I came across testimonies about how Mrs. Bruce Nora has been helping people in recovery there money back I didn't believe at first but I had to risk it , I got in contact with her and followed all necessary information, it happens that all my money was recovered in total both my profit I am very grateful to Mrs. Bruce Nora for helping me, if you had been a victim of scam get in contact with Mrs. Nora today: Email:: b__r__u__c__e__n__o__r__a__2__5__4__(__A__T__)__g__m__a__i__l__.___c__o__m. Whatsapp:: +1 ( 3 1 8 ) 3 1 9 4 6 2 0.
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Posted 1 year ago
very bad experience with customer service on phone and emails. They charge you $14 every month wether you are using utility or not, It's totally legal scam.
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Posted 1 year ago
Instalment fee + Paymentus fee every time you pay? That's a big no
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Posted 2 years ago
Perfect. I spoke to Mr.Kimi and he helped me to solve the issue. I just submitted to close the account. Awaiting a response.
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Posted 2 years ago
We switched to provident from a company called world pay. Provident went way above and beyond to support our small retail store. It says something about this large company, when they move Heaven and Earth for small business. This is how it should be and with provident it is.
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Posted 2 years ago
Do not use their atms. The atm takes your card and will not retrieve it. That requires you to go to your back or go inside and wait forever to get a new card. That means all your saved online cards have to be updated as well. Worst customer service and experience ever. I would avoid and bank elsewhere, or leave this bank and go somewhere else more reliable.
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Posted 3 years ago
I apply for a loan of £300 please
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Posted 3 years ago
I just called and spoke to SERAFINA to give her information about me leaving out of town when the Electrical Metering is scheduled . I told her if there is a problem, if she can book it after I come back. She was so helpful giving me an answer that she will make a note of it. I also asked her about my bill and she offered to send me an e-mail to note sown the list or tips of how to save which I appreciate.
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Posted 3 years ago
fast working
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Posted 4 years ago
GUYS DO NOT SIGN THEIR POLL!!!! THEY SUCKERED ME INTO SIGNING IT AND THAT I WAS GETTING COMPENSATION FROM THEM (SOMETHING LIKE THE PPI REFUNDS FROM THE BANKS) THEY TOLD ME I WAS GETTING COMPO THEN WHEN THEY GOT THE SIGNATURE THEY CANCELLED MY COMPENSATION. THIS WAS AFTER ASKING FOR MY PRIVATE MENTAL HEALTH DETAILS AND BREAKING THE DATA PROTECTION ACT. HAS ANYONE ELSE EXPERIENCED THIS? I AM STARTING A PETITION AND STARTING COURT PROCEEDINGS.
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Posted 4 years ago
They stopped reporting my payments to credit bureau at present I'm 2 month's ahead
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Posted 4 years ago
All ways they when I need some money. At times like 👍
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Posted 4 years ago
this company is a scam!! Don't trouble and get a loan from a different person or company. If you get the loan from them, you will have to pay back at least double the amount.. and the rate is incredible. How does this company exist?! It has to be sued
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Posted 5 years ago
I think Provident are a rip off company, I only borrowed £200.00 and had to repay around £500.00 which is disgusting they are just greedy and it should be investigated by the ombudsman it just beggers belief how they get away with ripping off customers, I won't be taking out anymore loans with these greedy sharks.
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Posted 5 years ago
One year i got a loan of £100 needed it towards funeral .but my friend said she would lend me it instead i phoned to cancel loan with provident the day after and they said i couldn't cancel i had to pay back £150 for just one day disscusting.
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Posted 5 years ago
Was due a refund all good until I tried to get the cheque reissued in my married name get told so much different things serious they must be based on Mars still wsiting
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Posted 5 years ago
Provident is rated 4.7 based on 3,646 reviews