“Could of been a little better as once the advisor came out and conducted my loan i wasnt aware until following week that the lady who consucted my loan had left the company and it was me who had to ask where she was”
“Your agents seemingly have not got a clue what day they come or go. When the loan was taken out, it was agreed that Thursday was the best day. Then the agent appeared on a Monday as Thursday for some reason was not a collection day. Then he wanted to come twice a week.
I said Thursday for a reason, because i get my pension on a Wednesday and the other days I have doctors, appointments etc.”
“I was told when I first applied online £150 loan I applied for had been excepted then after been visited I asked for £200 told no problem but when the agent came back to see relevant paper it was a different agent as I didn't have all proofs of ID on first visit I was then told I would be offered only £100 ....very misleading...pointless for me as well really”
