“At the home visit, the lady was lovely. Now i discovered she has lied to me. She told me there is no late fee's or any hidden fee. I was 3 days late paying first payment due to my wifes paydays but somehow now have £18 arrears on my account..Not happy with being lied too.”
“U let people with bad credit .when u say u will get 30 for someone to a loan out. but if they don't get it u don't get the 30.ever . but u dont say that which is wrong”
“Am very happy with my agent Jean ! Just curious as to why you send me text & emails telling me to apply for more . Only to be turned down ? As my history clearly tells you I always paid up ! Just a paying customer .”
“It was very fast done the same day. The agent was really nice.but didn’t include all my income as I didn’t have the letter but you can clearly see what it is through my bank statements.”
“They was brilliant but only down side was the woman told me it would be following Friday when payment collected but someone came to collect pay ment on that Friday 2 days after I received the loan. The loan wasn't the amount I needed but I accepted it as it helped me get through tough financial time. Also the woman who did the application with me never put any of her details in my provident book or of my collected so if I'm stuck I can't ring my agenct”
“Process was fine until the payment book was dropped into my letterbox without an envelope thereby revealing my private business to other occupants of the house. I consider this to be a serious breach of confidentiality”
