“You think they're bad to borrow off, you should try working for them!!! Lots of workplace bullying, discrimination and favouritism within the ranks.
They rip people off left, right and centre, hopefully this new scheme will be approved, people will be rightfully compensated for all the poorly sold loans and provy will be no more!!!
I've seen reps be horrible to the clientele, a rep pretending to get robbed and managers bullying people into quitting their jobs, if that didn't work they were put under investigation for things they hadn't done and then "let go"! The HR department always took the side of the manager clearly when they were in the wrong!
Reps changing people's payment day as it suited them better. How can someone be expected to pay on a Wednesday when they don't get paid until Friday and for several years had their payment day as a Friday.
People don't like change! There's a constant change of reps in areas as people are being forced out of their jobs. Hopefully this will end soon!!! For everyone's sake
I think the financial ombudsman needs to look into them properly. How is it ethical to let someone refinance their loan, where they get approximately £1200 in their hand from a £2500 loan and have to pay back almost £6000
They prey on the financially vulnerable, keeping them on a slippery slope of debt where at any minute they could drown in the never ending cycle of reps repeatedly calling for money that people simply don't have”
“NEVER GET THIS ENERGY COMPANY
If your management building gives you this only option for utilities go and find another building arrangement where you can pick any other company.
I got a over $500 bill for 1 month with only 3 full time workers adults living in,
which in our last arrangement we used to get charged maximum $100 per month.
They want to charge me $125 to send a technician to check on the meter.
(which I don’t trust them as for sure they’re gonna say that’s all good and keep our money)
(Don’t believe in this FAKE reviews page, go straight to google which is 2.1 stars)
DO NOT DO PRE-AUTHORIZED PAYMENT AS THEY WOULD GET ANY AMOUNT OF MONEY FROM YOUR BANK.”
“Never use this company I've had £800 stolen from me by a agent in Berkshire.
I paid alot in cash, the agent ask for my book and apparently lost it for months then I find out that none of my cash payments were being paid. I've raised this with provident and agent was sacked and I was refunded £200 in still been ripped off by £500 so my advice don't waste your time as you could end up paying alot more than you think”
“Old customer hopefully joining again for Xmas. provident are probably one of the best ones to use for a loan very helpful and understanding an I will hopefully be accepted.”
“Would of gave no stars if I could had a loan with provident was trying to refinance it and for 30p more a week I was declined so I could afford it when I first signed up but can't for 30p more now even tho i pay on time every week never missed a payment and also u get used to one rep and next min they change over so you get a new rep”
“Have been a customer since 2011 ish
Lots of loans from them and always needed to borrow more out of necessity as we are on a low income for larger amounts each time but the interest rates a almost double or triple the amount you borrow via refinancing . Even gone as far as ignoring affordability compliant ( after being given 16 weeks because of the pandemic) now going through FOS
do not go to the loan sharks , they will trap you in a spiral
Of continuous debt”
“Absolutely awful company, continuously harassed us when we're not even their client and he no longer lives here and have now got a debt collector company sending letters here, they have no respect for anyone and now I have to take this to the ICO because apparently we don't have the authority to make a complaint”
