“Old customer hopefully joining again for Xmas. provident are probably one of the best ones to use for a loan very helpful and understanding an I will hopefully be accepted.”
“Would of gave no stars if I could had a loan with provident was trying to refinance it and for 30p more a week I was declined so I could afford it when I first signed up but can't for 30p more now even tho i pay on time every week never missed a payment and also u get used to one rep and next min they change over so you get a new rep”
“Have been a customer since 2011 ish
Lots of loans from them and always needed to borrow more out of necessity as we are on a low income for larger amounts each time but the interest rates a almost double or triple the amount you borrow via refinancing . Even gone as far as ignoring affordability compliant ( after being given 16 weeks because of the pandemic) now going through FOS
do not go to the loan sharks , they will trap you in a spiral
Of continuous debt”
“Absolutely awful company, continuously harassed us when we're not even their client and he no longer lives here and have now got a debt collector company sending letters here, they have no respect for anyone and now I have to take this to the ICO because apparently we don't have the authority to make a complaint”
“Tried to renew my car insurance, system did not allow me to log in, asking me to call a number which i did, kept asking me to press 1.... never worked, so i was so determined to speak to someone today, finally got through to a rude person who refused to help me as my insurance renewal expired 4 days ago”
