ABSOLUTELY DISGRACEFUL. THEY WILL CON YOU OUT OF MONEY. Do not purchase any PT certification packages from this company. They are a joke. My partner has paid the entire fee over a period of a couple years but still hasn't even been able to complete the level 2 certification as the assessor was 'unavailable' on multiple occasions. More like they could not be arsed. As a successful personal trainer myself, I find their incompetence and communication times absolutely disgraceful and an embarrassment to the fitness industry. Do not waste your money. Go with another company. Here's a great recommendation: https://www.boffit.online These guys understood how annoyed we were with the PT academy and were able to make up for lost time and money for my partner who is now on the way to completing her level 3 within a couple months, more than a 10th of the time that the PT academy were even able to respond to a damn email. And Boffit had already had a lot of people who also had a very negative experience with the PT academy. This place shut be shut down instead of conning young aspiring fitness professionals out of money and ruining their chances of making a successful career.