“I HAVE BEEN ROBBED ! PLEASE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DONT USE THESE PEOPLE !!!!!!!!!!!!!!!!!!!!!! CON ARTIST ! WE PAID IN FULL. IT'S BEEN LIKE 7 MONTHS NOW NOTHINGS BEEN RESOLVED! THEY HAVE GONE BANKRUPT!!!!! PLS DO NOT SIGN UP ! REPORT THEM TO ASQA IMMEDIATELY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DONT BELIEVE THE FAKE REVIEWS FROM RANDOM FAKE PEOPLE FRO 6 DAYS AGO !!!!!!!!!”
“Purchased a flexi learning course had a brilliant mentor who guided me through every step of the way. Credit to PT academy for the service as I even got plenty of add ons and gym equipment which no other provider offered.”
“I got my PT qualification with this company about 8 years ago but they have kept in touch with me and they have provided me with great CPD courses which has helped me gain and refresh my knowledge. Highly recommended them for the PT qualification and the CPD courses on offer.”
“Stole my money, and have blocked me off my student portal. These guys have gone bankrupt since September 2023. They keep saying sorry, and lie about finding investors. But today I checked again since Dom the owner said things will be back up from 1st week of March 2024. And nothings changed still. Sue them !! Don't join this academy. They rob you and run !”
“I don’t even want to give this company 1 star ,I signed up for level 2 gym instructor course and Level 3 personal training course,not once did they get in contact with me to see how I was getting on with the course,it’s a waste of money I never did complete the course as I went with another company who were amazing and I’m now a fully qualified level 2 gym instructor and level 3 personal trainer. I’ve only just finished paying for this shamble of a course ,I can’t believe people are saying this company is amazing it’s total rip off avoid at all costs!! It’s all about the money .. believe these reviews as they are genuine. PT Academy do not sign up to this company and go to a reputable company!!”
“Cancelled before 14 days and they are now saying I owe them £500 for cancelling. I think this is unacceptable and will be seeking advice. Avoid at all costs.”
“I would give ZERO STARS. These guys are a bunch f*tards. they steal your money and don't sign your assessments. Bunch of scammers ! STAY AWAY FROM THEM AT ALL COST !!!!!”
“I signed up like many others and found out just how bad PT Academy are.
When i first saw their reviews on Google I thought wow they look good. But once I signed up and had such poor communication, lack of responses to messages, no tutor being assigned (I could go on) I went back and checked their Google reviews and realised that half of their 5 star reviews had vanished, removed by Google it seemed. Looking at all the 1 star reviews seem to imply that all 1 star ones wwere real and the 5 star ones were fake reviews.
PT Academy is a terrible course provider, please avoid at all costs. Their reviews are as fake as anything and their course is just very poor quality and you don't get any support. What bunch of cowboys”
“Please use any other company than this one to get your PT certification. I have never experienced customer service like it.
If you call customer service for anything, they are uninterested and unhelpful, can never find your profile on their system, and they laugh with their colleagues in the background. You can tell that they get phone calls all the time with people complaining and are immune to it.
I gave up getting certified with them because I would rather pay and never deal with calling them again. I kept paying the the direct debit for the remaining 1.5 years and of course the month after my direct debit finished I got an email saying I am in arrears. I called to get this sorted and again, they have no information their side and can't even find me on the system, after being on the phone for 40 minutes.
I never write reviews, but this company is so awful and has taken up so much of my time for nothing, and after me paying for my Level 2 & 3. There are so many other good PT certification companies out there, if one person doesn't use PT Academy from reading this, I would have saved them a huge headache.”
“Terrible company I told them I was unable to do the course just after 14 day period and they threatened to take my money, left it for a year only to take 125 pound after I paid 375. I was never able to start this course and they refused to cancel my contract after asking them multiple times.
DO NOT ENROL HERE!”
“Unfortunately it’s all about the money.
I had to put my course on hold as I had to prioritise caring for both of my sick parents until they both died recently in October and then 12 weeks later in January. An extension could only be granted with paying more money.
I decided to let it go as really my whole experience with dealing with the PTAcademy has been disappointing. Constant changes and a lack of communication nothing personal at Personal Training Academy at all. In my experience I feel they don’t really care whether you commence your course or need help or contact you. Once they have your money, that’s it. Don’t expect anything personal only generic comms and that’s it.”
“ABSOLUTELY DISGRACEFUL. THEY WILL CON YOU OUT OF MONEY.
Do not purchase any PT certification packages from this company. They are a joke. My partner has paid the entire fee over a period of a couple years but still hasn't even been able to complete the level 2 certification as the assessor was 'unavailable' on multiple occasions. More like they could not be arsed.
As a successful personal trainer myself, I find their incompetence and communication times absolutely disgraceful and an embarrassment to the fitness industry.
Do not waste your money. Go with another company. Here's a great recommendation: https://www.boffit.online
These guys understood how annoyed we were with the PT academy and were able to make up for lost time and money for my partner who is now on the way to completing her level 3 within a couple months, more than a 10th of the time that the PT academy were even able to respond to a damn email. And Boffit had already had a lot of people who also had a very negative experience with the PT academy.
This place shut be shut down instead of conning young aspiring fitness professionals out of money and ruining their chances of making a successful career.”
“Booked with PT academy initial sign up brilliant and easy got doing the course , which is meant to be flexible and some Times my current occupation could conflict which I would have to priorities as this is what funds the course , trainer I got assigned 1st time was extremely rude I was told I am a waste of time and I am a time waster , reported the disrespect I received and there was no care in the world, once your signed on and signed that contract they really couldn’t care less!!! I WOULD NOT ENROL. if I had to the choice to leave I would the service is disgusting”
