The manager, Genice at the 367 Southern Blvd location in the Bronx, has been very nasty to me on multiple ocassions and verbally abusive to my elderly parents. When I have expressed concern over this, I have had my lease threatened. I was given a flatbed with a faulty wheel one afternoon and went to the office to ask for a new one. I expressed that my mom is crippled and it could cause her to fall. Genice refused to give me another cart. I realize that flatbeds are a courtesy, but any equipment provided should be safe and there were plenty of other flatbeds out there. I have video of the conversation and the rude refusal I received. I finally called the district manager, Sam, and left a message, because they will not offer us any of the senior accomodations there and are very disrespectful. Sam called me back and did not address the issues, including zero climate control, even though we are paying for it, which causes us to have to haul our stuff into our unit at a stuffy, fuming temperature in 95 degree weather; Instead of addressing the issue, Sam told us to VACATE ALL our units at EVERY Public Storage location by August 31, 2022. Yes all..those that belong to my husband who has been in FL for years, my mother's, my entire family, anyone with me as a contact. Have you ever heard of a manager casually ending the tenancies of 8 units at once, punishing an entire family and costing his company a combined $2400 revenue a month? No company should allow such an abuse of power. Each of us will be suing. We rent medium to large units. Sam even visited one of my units in June, and had no complaints. This is direct retaliation for my complaint, ageism, negligence and breach of contract. I have never heard of a location not having a problem with your tenancy for years then suddenly ending all your contracts, because you finally found a voice to say something about the wrongs going on there. This is extortion. In addition to the gross display of negligence towards its elderly and handicapped clients : 1. Public Storage is terminating our month to month tenancies without 30 days notice, and 2. Terminating my tenancy without prior warning and without reason or proof is a violation of my civil rights and automatically indicative of retaliation, based upon the timing of my complaint on August 4th (I was told we would have to vacate by August 31st on August 8th.   3. During our phonecall Sam refused to state specifically what events ocurred to cause my tenancy to be discontinued. 4. Sam also refused to notify me which units he wanted me to vacate. This is ridiculous. I am open to contact by an attorney or others who have had extremely negative experiences with Public.