What a scam! They offer a very attractive web rate, but immediately hike up the price. I started paying $72, but a short 4 months later they upped it to $102 (42% increase), and 6 months later they upped it again to $137 (an additional 34%, or a whopping 90% more than their initial rate of less than a year before!!!). In addition, they also force you to buy their insurance policy for an additional $15/month.
If that was not bad enough, I randomly get my access code and app blocked out which prevents me from accessing the facility, even though I'm enrolled in AutoPay and my payments have always been made on time. When you try to stop by the Office, most times there is noone there, and when you call you have to leave a VoiceMail, which on the best-case scenario is responded the next work day.
Definitely moving to a different place!
6 months ago
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