I rented a storage space at this facility, only to find that the access was terrible. Every time I needed to get to my unit, I had to back out of a long driveway just to reach my space—an inconvenient and frustrating setup. When I first signed up, they contacted me immediately because I had turned off auto-pay. I did this intentionally due to past experiences with large corporate companies that often charge unnecessary fees. While they may eventually refund incorrect charges, they prefer to take the money upfront, counting on the fact that many customers won’t have the time or resources to dispute them. When I moved out, I vacated the unit on the second of the month, yet they still attempted to charge me for the entire month. It’s no surprise that these companies have such poor reviews and low ratings—they take advantage of customers, squeezing every last penny out of them simply because they can. After this experience, I will never use Public Storage again. Instead, I’ll find a local, independently owned storage facility where I can trust that I’ll be treated fairly.