I assisted a friend with renting a unit in Ocala, FL at 3407 NE 36th ave and had a difficult time with a couple of issues which were quite frustrating. Thanks to employees, Ebony Allen, (over the phone), Brianna (via kios), and Maria B, who was not even working, but had given me her cell phone # at a previous time I was in need of assistance (now, that's good service!), my friend did not lose patience and search elsewhere as I expected him to do. A special thanks to these women! I often leave reviews when I'm upset or frustrated with places. Today, these women did their best to make things right and I'm pleased that I can leave good reviews for them all... especially on account of how very frustrating it is now that there's no longer any employees at the storage facilities.