There were 5 of us standing in the pharmacy line waiting to pickup our prescriptions n the person being waited on had 8 or 9 prescriptions n something was going on? We waited 5 min. We waited 10 min. Finally I ask an employee if the manager could get her assistance. She was rude n couldn't really understand her. Finally after a few more minutes someone else Finally showed up to help. When leaving I stopped at the customer service counter n suggested that when the pharmacy is backed up not be afraid to ask for help, the women at the counter started to say; we are short handed........I walked away, I don't want to hear your excuse just play it forward.