Anonymous
Rubbish quality, over priced goods, terrible customer service. Recently bought my daughter a cap- twice the price of a similar one in Bershka. Huge queue in store, 1 person on tills, who was constantly checking her phone, so queue took ages. Realised when I got home cap faulty. No choice but to keep as going on holiday following day & needed it. Emailed with photos asking for partial refund and mentioned rubbish service in store just got automated email back, telling me to return to store, no mention of customer service in store. Very clear they hadn’t read mine. Sent another, got a different automated email saying to send back since bought online! Sent another telling them to read my msg & stop sending automated responses, got the exact same reply as I did to first one 🤯. Won’t be buying anything from them ever again
1 year ago
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PULL&BEAR has a 3.7 average rating from 111 reviews

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