My one star rating is certainly consistent with others that have dealt with Pulte. I live in a beautiful home, poorly built. My roof, less than 10 years old has deteriorated and needs major repairs, maybe replacement. The roof over my front porch has rotten wood under the shingles. The back of the house has water stains along the ceiling and around the windows. Their 5 year roof warranty is joke. It is utterly worthless as a warranty against the expected lifespan of a properly installed roof. They do not stand by their workmanship. Every source I checked indicated roof shingles should easily last 15 to 20 years on a sloped roof. I am looking at less than 10 years. The common theme among all these reviews is Pulte's poor customer service after sale.