“Do not buy a home built by Pulte Group. We've had an issue with our kitchen window since we moved in. Despite us reaching multiple times, the issue still hasn't been resolved. The last time the contractor told us, unfortunately, it's about as good as it's going to get.
I just called their warranty division and was told it's too late because the two-year warranty expired in September. So, despite us raising this concern at the one-year mark and subsequently, they've now washed their hands completely from the issue.
From our experience, Pulte will do the bare minimum in an effort to scrape every penny out of their homes. Again, DO NOT BUY a home from Pulte.”
“I bought a new Pulte home in Nov of 2022 and have numerous issues due to poor quality and worksmanship from windows being improperly installed, sheet rock not flushed correctly, to now seeing holes from nails in the ceiling...I hope my experience can keep someone from going through the $1000's I am spending on repairs..”
“The quality of construction is very poor and after purchasing support is very irresponsible and won’t respond unless you escalate multiple times. The house will have cracks on stucco everywhere and they won’t fix them and house looks like 20-30 years old even though it is built 2-3 years ago. They are ridiculously expensive and construction quality is very poor. I would not recommend this builder if you are looking for good quality home for the money you spend. I regret buying a home from Pulte homes.”
“W want to warn people who are going to build a new house with Pulte Home. Many small defects and arrors that that are revealed after a year of life and home warranty expired! The materials used is of low quality, the builders are low-skilled, menagerie’s who must controlled the building process not much care and they always said that they had too many houses to check. We paid for the tiles in the kitchen bag splash and in accordance with the model, the tiles are installed on the openings between the windows behind the sink in the kitchen. In our hose this spots was missing. We discovered it by accident after a year of life and we had to pay to tile guy to installed tiles, but this is not right, because this job has to be done according to contract. Customer service from construction managers cru below 0 Llewelyn, poor communications with buyers. We want to warn everyone who is trying to build a house with Pulte to think everything over ten times before making a decision.”
“Pulte says they are a luxury home builder. NOT! Do not buy a house if they are the builder. They are unresponsive about issues until they can say it has been too long to do anything. If anyone wants to join me in a class action law suit, I can give you my contact info. During our ownership, the garage door fell down, the cabinets fell off the wall, all the lighting was installed incorrectly which caused dark rooms and gaps between the lights and the ceiling, they did not duct the basement correctly so it was always cold, the attic vents were installed incorrectly which caused leaks after the first windy rain storm. I can go on. If you have experienced this type of situation, let me know.”
“Let’s start with the entrance of the garage and then walk in and see 5 warped doors, terrible caulking, paint on tile! Need I say more. No one is getting 10 stars”
“BEWARE of any home built by Putle. They do not stand behind their work. They promote an amazing warranty but never follow through. They do sub par work and leave you with major issues from move in. When you try to have major key items properly fixed they quickly tell you tough luck. One of many major issues we have is our back yard floods anytime it slightly rains. We have been quoted 20K to fix a grading issue that we brought to their attention a few weeks after move in. They could care LESS. Do your homework on their reviews. This is nicest thing I could say of them. We had a full year of other issues we had to fight to fix while I was 8 months pregnant. They do not mind wasting your time.”
“Appliances defective, electrical issues, defective doors, defective cabinetry, siding, leaks , tile etc the list goes on and on!!!! The quality of plate homes has gone down immensely!!! Especially at the del web community”
“Don’t buy in del Webb north Penn!!! Pulte is building less than good quality homes here!!!!! Sooo many defects and pulte doesn’t make good on defects!!!”
“I would strongly advise against considering this HOA if you value your peace of mind and autonomy as a homeowner. My experience with them has been nothing short of frustrating and disappointing. They enforce arbitrary rules with an iron fist, seemingly more concerned with minor infractions like the length of grass blades than addressing genuine community needs. Communication is abysmal, and attempts to engage with them are met with indifference and rudeness. They impose hefty fines without warning or explanation, creating undue financial stress for residents. Overall, this HOA has created a hostile living environment rather than fostering a sense of community. Save yourself the headache and look elsewhere for a neighborhood that respects and values its residents.”
“Pile homes in the Columbus Ohio suburbs area is the worst! Their construction is horrible. Their customers service team sucks. They do not honor their warranty. 3 years in the house we're still fighting with them to to fix our HVac and other things on our list of repairs. We have not been able to use bedrooms upstairs, due to lack of air flow/ lack of proper insulation. The bedrooms are either too cold in the winter or too hot in the summer. They keep saying Scott, then Greg, then Brian will contact the HVAC guys to check it out. This has not happened three years later. It's the most frustrating process. Our kitchen cabinets were barely held on to the walls, they initially placed only two screws to hold an entire wall of cabinets. They finally replaced it after two years of hoping these cabinets do not fall on my kids. They are horrible overall, if you have other options I would go with them. Their houses are so poorly contracted, things would fall apart in no time. I just wish I didn't waste my money.”
“If I could choose no stars I would. Poor craftsmanship. I do not recommend purchasing a home from them. Instead of making things right they just make excuses. I tried to upload photos. No luck. Trust me my home looks like shut.”
“Save yourself a lot of stress and money and do not buy a Pulte home in Peoria, Az ( northpointe)Poor quality and they do not fix items in warranty. Everything is a fight. Full tile replacement which I had to hire a tile specialist after ilg ( their contractor) also agreed the flooring was not right. 5 months I could not unpack and enjoy my home. The shower floor was also wavy, roof tiles broken, underlayment not done correctly, and still a lot of items are incomplete a year later. If you do buy make sure every item is complete before closing but there is not quality in their construction. It seems The Warranty dept ignores you until your warranty runs out. My neighbor also Needs a full tile replacement after being in for a year.”
“I am an inspector and after inspecting numerous homes in Pulte developments they have decided to put me on a list of banned inspectors due to I presume the issues I found with framing, air intrusion, and insulation.”
“I bought a flat and it is very noisy with banging noises in the wall from on one side of the unit. I can hear people talking presumably from another unit adjacent to my unit when I am in my home office. I was made to feel in uncomfortable in my own home by a Pulte customer care manager.”
“Terrible construction. Second project manager extremely inexperienced. Original customer care person totally inept. Once you close and you have complaints some are repaired majority not. Contacting upper management doesn’t help. Once they have your money say goodbye. We live in a 55+ community in tn called southern Springs. This is how they treat seniors. Please tell anyone you know NOT to buy any product from Pulte Group.”
