“We decided to buy in February 2021. There was a lottery to award lots to a few potential buyers; we were given a lot assignment and paid our down payment. It was an eleven-month build (not seven months per contract). We have been in three months. When we moved in, the paint job was terrible (globs of paint on doors, missed areas not painted, nail pops, etc.). We have had people come in to fix cabinets, doors, wall paint, blinds, lawn sprinklers, noticeable patch in ceiling, and more. We even had to have the gas company come and repipe our gas meter. Why were these things not caught during inspections? We still have dead grass and two dead trees in the yard. (We recently received a note from the HOA that we need to replace the dead tree!) We have a few items in the house to still be fixed (gas fireplace, cracked bathroom tile). We contact our warranty customer care rep weekly to no avail. We understand that this house was built during covid, but a little professionalism goes a long way. Hiring trades people who take pride in their work would be an improvement. The driveways are poured, then the next day they are driving machinery over them; most of the driveways are a mess! We are discouraged as we keep getting told that the grass and two trees will be replaced, but no one follows through to get the work completed. We love the neighborhood, but most of our neighbors have similar complaints.”
“MAKE SURE YOU BRING A REALTOR WHO UNDERSTANDS GOOD CONSTRUCTION. PULTE PAYS THEM THE 2.7% AND YOU GET AN ADVOCATE. THE 3RD PARTY VENDORS ARE OK AT BEST.”
“we have standing water on the side of our home. They said it would be fixed 2 weeks later still not fixed. They need to fix it so the water will flow into the retention pond. We told them about the standing water several months ago.”
