The Del Webb model of active adult living appealed to me, so I built a home in Del Webb Nexton and moved here after I retired in June 2018. The neighbors here are great, and the lifestyle director consistently comes up with interesting tours and events for residents to participate in. However, Del Webb has a serious negative side, and that is that it is owned by Pulte. Pulte builds homes to a schedule, not to a quality standard. If they promise you a closing date, they will make that date no matter how fast they have to rush construction of your home in order to meet the deadline. Quality is not Pulte’s concern. Getting your money into their pockets most certainly is. My house cost over $200 per square foot, and the overall quality of fit and finish is abysmal. Pulte uses low cost materials and some of the poorest contractors I’ve ever seen. Crooked walls, damaged cabinets, scratched windows, faulty appliances… the list goes on. The painters are the worst. Not only is the quality of paint they use so poor that it comes off if you try to clean it, but they got paint on everything during construction – hardwood floors, carpet, windows, cabinets, tile, grout, countertops, plumbing fixtures, etc. I have spent days removing paint from where it didn’t belong. Caulking and sealants were smeared all over the kitchen cabinets and walls by the same crews. I’m still trying to get that mess taken care of. Anytime a group of neighbors gets together for any reason, the conversation inevitably turns to the poor build quality of their homes. I am not alone in my dissatisfaction. Everyone I’ve talked to has a horror story to tell. Some are much worse than mine. Let the Buyer Beware certainly applies at Del Webb. Should you build here? That depends. To Pulte’s credit they are, for the most part, working to resolve my home’s quality problems. That’s why I gave two stars instead of one. If you do decide to buy a home here, be prepared to go through several months of contractor re-visits. And in some cases, be ready for the repairs to look worse than the original issue, as was case with my flooring, grout, and paint repairs. The neighbors are great. The lifestyle is great and will be getting even better once the amenity center is completed next year. It’s just too bad that these positives are offset by such shoddy build quality.
Helpful Report
Posted 1 year ago
Pulte Homes is rated 1.20 based on 15 reviews

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