Great floor plans and nice looking house; however the craftsmanship Is terrible. I have 9 cracked tiles above my stove that will be a huge pain to replace. My house is now 3 years old and I have already fixed nailpops one time. They have already come back in every room plus some. My bathroom alone has 9 nail pops, 9! My kitchen floors freak as if this house is from the 1800’s. And it does not change w the season like the manager told me it would when I complained about it. My neighbors are all having the same issues as well so this isn’t an isolated incident. I live in Brecksville, OH