Customer service is amazing , consistent, and friendly. Prices are pretty awesome considering it's pharmaceutical grade materials, zero pip, smooth and strong!, delivery is always consistent, very fast anywhere in Canada and has an extra security feature for expensive orders so it doesn't end up in the wrong mailbox or stolen, returns and refunds I have never had to deal with because I have always been happy with every product from them, although in other reviews I have seen that if someone was not happy they are quick to exchange or return your funds. I'm currently running from Pur-Pharma: Test Enanthate - 250 Equipoise - 250 Trenbolone Enanthate - 200 Dianabol - 20mg - 2-5 x a day Growth Hormone - 3 IU ed BPC-157 - 400 mcg ed Arimidex - 1mg - evod Nolvadex - 20mg - ed And happy with all the above products. You won't go wrong with pur-pharma.