We went with pure cremation as it's what my Auntie wanted. Hearing and reading negative comments about the procedure I was a little apprehensive. I'm sorry this was my first thought. From the initial passing of my Auntie the after care has been exemplary, the phone calls at every point of her 'journey' from polite, friendly staff were very comforting for me as I felt I'd deserted her. The lady (I'm so sorry I've forgotten her name) who brought her home was lovely, she took the time to listen as we talked to her about my Auntie and her personality, her little quirks, her funny one liners and how much she loved my husband, haha She was very informative of the questions asked and gave us good understanding of the procedure