We were made a series of commitments like, update calls, extra photography, a video journey around the home. None happened. The local representative lied to Purple Bricks about his contact with us. We had to get our money back via the ombudsmen and the house sold via a traditional estate agent. Purple Bricks customer services were unhelpful, rude, and quite happy to carry on with the lie. A GDPR request revealed the truth. Do better.
3 years ago
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