Please don't waste your money instructing purplebricks. i would hate someone to experience what I experienced and be out of pocket £1,299. I ended up having to instruct another estate agent (who sold my home in 1 day) because purplebricks were incapable of doing so. The customer servicer is disgusting, wish I had never wasted my time. Despite having to instruct another estate agent to sell my home I still had to pay purplebricks... For causing me nothing my stress for over a year. To top it off they overcharged me and I have been waiting for a refund for 4 months now. Wouldn't be surprised if they're bust in a few years.