Stephen Marcroft of Purple Bricks Warrington made a lot of promises and takes a really good game - but nothing he said came true. Lots of stuff proved untrue - but mainly his promise that if the house didn’t sell we wouldn’t pay anything. Except after the house sale fell through we got threatening letters to pay up and he went AWOL (apparently he changed his phone but don’t know what happened to the messages his colleagues passed on) Anyway we paid up to avoid wrecking our credit score. Months later he did finally get back to me and promised me a refund. That was back on Feb 3rd 2022 - and guess what still no refund. Also the vendor of the house we were trying to buy messaged me telling me Stephen Marcroft was lying about whether he knew they’d sold the house to someone else. Something he obviously denies as that would be extremely unprofessional.