I have used these before and had a great experience but let me just quickly let you in on why to AVOID them now. I went live on the 26th of July, I opted for hosted viewings. They organised to have someone do my hosted viewings who was on holiday until the 19th of August. Every time someone wanted to book a viewing they can only do it online and were faced with choosing a date from the 19th of August. That is 24 days potentials are supposed to wait to get a viewing. Can you imagine telling that your buyers? The service costs an extra £600 between the unhosted package to the package that includes hosted viewings. I must declare now that i chose to pay upfront because it was half price (cheapskate, I know) I regret that choice now, actually I regret choosing Purple Bricks altogether. I had to phone them to let them know of their mistake can you believe, how is nobody managing this? Everything seems to be done internally with them via email so do not expect someone to rush to your aid because it is not happening. Phil my account manager sent an email to the manager of hosted viewings, guess what, she was on holiday too so that never got picked up either. Phil said he would put my account forward to this external company called Viewber where they can put out jobs for local estate agents to take on the role of hosted viewings. Days went by with no contact from them. To rectify the situation I felt forced into asking them to remove the hosted viewings package so I could do the viewings myself so i could set the availability to get viewings to now rather than the 19th of August. I did not want to do the viewings, I had literally just come out of hospital after skin surgery, I was in no fit state but what can you do? I put in a complaint and just today received the outcome. You will laugh at this, they offered me a £100 refund. You know where they can stick that! Honestly, you really do get what you pay for with this service, run away now if you haven't already. You are still here, interested to know more are we? The photos are shocking, too much contrast, and oddly made the rooms look smaller than they are, what happened to them looking bigger like they always do? Plus you are only "allowed" 15 when the guy takes 50+ The floor maps were all out of wack making rectangular or square rooms appear like they were trapezoid. The house description, as they now no longer use actual people to come round or know the local area, do not expect them to describe the lovely area your home is in or what is around it, that is far too much effort. Ai it is for you. If you are still considering Purple Bricks, give your head a wobble and re-read this. Repeat as many times as necessary until it sinks in.