Upfront fee regardless of sale. I paid in region of £1k but property didn't sell. I didn't realise they pull the advert after six months. I recall asking about this in my initial consultation and was given a quick ambiguous answer and was given false reassurance that it would undoubtedly sell anyway. I mistakenly thought '6 month marketing period' meant that after 6 months they stopped extras such as premium listing on Rightmove.
I never spoke with my Sales Consultant - each time I called I was told she was on a break and she would never return my call despite giving good times frames that I was free. I would end up asking the initial call handler for advice when needed.
The best communication I had from my Sales Consultant was her emailing me advising that the six month marketing period was over and so I needed to either: 1. pay more money to continue marketing. 2. finish marketing (£1k worse off!) or 3. Tried to give me the details for an auction company.
I would strongly advise people against using Purple Bricks. The risk is too high. I might as well have thrown my £1k in the bin.
3 weeks ago
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