Dreadful company it took 19 days to turn up with a FOR Sale board when they did it was to late as far as I was concerned and asked for a refund minus any reasonable costs that I had paid in advance £849 to them this was refused the relationship has broken down with the local agent. I have had lots of communication with this company with promises that a manager would be in touch this never happens and to add insult to injury I withdrew my property as I did not want a company like this handling my property on the withdrawal page in red lettering informing me that I had deferred payment and that they had my credit card details and they would take payment when in fact I had paid. DREADFUL COMPANY it looks as though I will have to take advice on getting my money back