AVOID AVOID AVOID OMG i would sooner live in a tent than have to sell my property with this totally useless company. Sold my property Dec 17 within a few days of it going on the market (the picture sold itself). In April the bottom of my chain collapsed and within a few days re-joined. My experience with dealing with Hassan has been truly stressful. He has contacted me around 5 times during the whole 8 months of the process with the most useless information ever! I got to the stage where i only called him when i had no choice as the information he thought he was passing on to me was weeks' old and the chain below was keeping me updated more than he was. I am STILL awaiting completion and was told by the end of chain (all my hard work) that it could happen next week. i called the office to be told Hassan was on annual leave and Amy was dealing with my case who is at lunch. i called back at 1pm like asked and i was put through to HASSAN. in a nutshell what am i actually paying these jokers for. i event turned down the purchase of a house because the vendor was selling through Purple Bricks. NEVER AGAIN. so stressful and anxious following this.