During our house buying process we have come across a number of properties that are on the market with Purple Bricks. I have yet to have a positive experience with arranging and confirming viewings that have taken place with Purple Bricks Representatives. Many of them cancelled appointments and never rearranged or contact me, and then some never even turned up for the viewings. If the agent did arrive, we weren't welcomed or shown around a property, we were left to fend for ourselves. And when presented with questions about the property, they have no information or care to answer.