I tried selling a house I owned in Walthamstow through them. Various Open Days arranged, but no takers. I paid for one of their staff to show people round. He was a sound engineer with no knowledge of Estate agents’ work. I later received negative remarks from viewers on his complete lack of knowledge about the house. Six months later I got a local agent to have a go. I received 5 offers on their first open day, all at or above asking price. I think Purplebrick’s business model is fundamentally wrong. If someone is buying a house for over 600 grand, they need an experienced sales professional to answer questions, provide reassurance and lead them through the sales process. If an agent or his rep tells you they really have no idea about the house, how likely are you to buy it? I wouldn’t trust this company at all.