We were trying to buy a property. Purple Bricks were so terrible we pulled out. Was impossible to get hold of anyone, messages on the portal were not even opened, had a survey done and tried to renegotiate with vendors - six weeks later we had zero progress. Couldn’t even get our builders into the property to give us quotes on the work. Ended up dealing with the area manager who was super rude. You’d never guess we were customers trying to spend hundreds of thousands of pounds. Awful!
5 years ago
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