DONT EVEN THINK ABOUT USING THEM!! I agree with most of the comments here. This company is a joke! I put a flat up to rent through them. The agent took pictures which were rubbish so I had to send them my own pics. The agent was sending inappropriate texts to my prospective tenant. He was sacked. I got them to quote for some repairs and their price was ridiculous. The rental agreement was signed before I had the chance to make amendments that I had requested. The inventory ignored work that I had done, It is almost impossible to contact them and they don't get back to you, I have had around 13 different names as contact points in first few months. They obviously can't keep staff. They are supposed to be "Fully managing" but I have had to arrange for gas testing & oven repairs. All they do is collect rent. I have told them I want to dump them and they are asking for £600 to get out of contract, which they won't get!!!. They are ignoring my requests for information on any professional bodies to which they belong as I want to make a complaint. ! star is 1 room any but there's not a box for ZERO. DONT EVEN THINK ABOUT USING THEM!!