I have purchased a number of items from Pyrrha over the last few years, and their products are timeless, beautiful, and very well crafted. Shipping is quick, and their products speak for themselves. When I experienced an unfortunate accident with the chain for my most recent piece (a fox charm and a moon charm!), the customer care team, specifically Madeleine, was incredible. They replaced my chain quickly, and were very kind and thoughtful throughout the process. I will be a forever client of Pyrrha's, not only for their amazing work, but for the care that they clearly put into their work and the people that support it.