I ordered the New Beginnings talisman in silver. ABSOLUTELY perfect just what I needed. I received notification that it was delivered, it was nowhere to be found. I sent and email and Stefani emailed immediately. The necklace was in transit still I was mistaken . Even after anther email to say I received the necklace Stefani emailed me again to say thank you. Besides the kindness in the emails the love that went into packaging. Above and beyond. Thank you so much fornthe love and kindness.