Absolutely dreadful service. I paid for next day delivery waited in all day rang call centre 3 times to find out what was happening. At 4pm was told it was not going to be delivered. I was told on each occasion I would be called back and was not.
My compensation was that i was reimbursed the £25 next day delivery charge. This was not reimbursed and I had to chase and am still waiting to see what happens.
When delivery turned up it was wrong i ordered 2 ton and only 1 ton arrived.Again i have had to ask to be reimbursed and amm waiting to see what happens.
No hint of apology and the goodwill gesture was to reimburse £25 for next day delivery which i haven't had. Dreadful Dreadful service and complete waste of my time
8 years ago
Quality Garden Supplies Ltd has a
3.5
average rating
from
149
reviews