The product was as described and just the job. However, needed a specific day delivery so took advise from a representative and went for next day at additional £8, and specified delivery day, even though it was 4 days hence. However was delivered a day early and left at bottom of driveway restricting access to drive. When I contacted customer care team to understand why this had happened Michelle could not care less and was not interested in the inconvenience caused to me. As far as she was concerned it was delivered job done. It is a shame when people/companies do not take pride in customer care. I believe the sign of a good company is not being perfect, but taking an interest in put thing right when it goes wrong.