The topsoil was very good quality. The delivery was disastrous the pump truck supplied by the delivery company was not man enough to get a pallet with 1 ton of soil off the back of the lorry. The trucks rolled down the slop of the tail board and the man had to jump off of the back of the lorry. Fortunately when he let go of the pump truck it lower the pallet on the edge of the tail board avoiding a serious accident. This delivery almost got returned but we managed to get a farmer to assist with his tractor and fork lift. This should be seriously looked into otherwise there may be a fatal accident. Your customer services team were excellent.