Absolute worst customer service in the entire world!! If I could give less than a 1 star I would. I've been shopping here for 5 years--but NO MORE!! The representatives are rude and ignore you. They do not answer calls and apparently, they block your number if you call numerous times. They pick and choose which emails they want to respond to and they make commitments about following up but never do. I placed orders nearly a month ago and still have not received them. They are unprofessional, understaffed and unappreciative of my loyalty. I have referred more than 50 customers and will now tell them to never shop at Qualtry again!! Who wants to be totally ignored when they are spending money???