This review is in regard to order #2184222 I ordered 16 wooden spoons from the Thanksgiving collection-the Green Family design. In some of the pictures the bowl of the spoon is blank and in the written description there is no mention of any thanksgiving motif on that particular design despite some pictures showing ‘gobble’ or ‘thanksgiving’ on the spoon bowl. To be on the safe side I put in the notes I would not like a thanksgiving motif on any of the wooden spoons. However, all 16 spoons arrived with ‘gobble’ on the bowl of the spoon. I ordered 5 beanies personalized with initials on them. All five arrived with the wrong beanie color and the thread color makes it so the personalization does not even show up other than the stabilizing interfacing that was left on. The interfacing is not a big deal but the beanies are not how they were supposed to be. I thought maybe you were out of certain colors but it seems from the website they are still able to be ordered. I ordered a cutting board with engraving and the design is not centered. This was not a gift for someone else so I can live with it. I also ordered a mug with an initial and name etched on it and it was fine. In summary, I ordered 23 items and 22 were not as they should be. I have ordered from Qualtry many times in the past and have always been pleased but not this time. I am hopeful that the wooden spoons and beanies can me redone and shipped to me ASAP so that I am able to give them as gifts before the Christmas holiday. If you could please call me to discuss this matter I would really appreciate it. I have called many times the two Qualtry numbers I have been able to find—one immediately says busy and the other had me wait and then leave message. I left messages but have not heard back from anyone. The recorded message gives office hours but even well within those times I have not gotten an answer or received a call back. Please let me know when to expect the items and how to proceed with returning the items I currently have. I am hoping all will be resolved quickly. Thank you for your attention to this matter. If you need pictures or any further information I would be glad to provide that as well. Sincerely, Amy Dove 502-321-8210 502-321-2421