Our first order to Qualtry was last Christmas 2021 and I received 7 stockings but two had the same name on them and mine was left out. When I reported it I was told they were out of that stocking and could not make one for me. I didn't receive a refund or credit of any kind to compensate for the mistake on their part. This year I ordered just my stocking to hopefully complete the set. I am extremely disappointed in the results this time. it's sloppy and doesn't look as neat and cleanly done as the first ones. I will not shop with Qualtry again and won't be recommending you again. There are too many custom shops to choose from that produce great work or at the least responsibility for their mistakes. The ink is running all over the name and design and there are some spots of patchy missing ink in the print. It looks horrible and again, there is no time to have this remedied before Christmas even if they do have it in stock this time. I'm sorry now that I opted to give you a second chance even though I had to pay for it AGAIN.