I’ve purchase from you before and was completely satisfied. This time I ordered 10 items but only 9 were in my package. One of those 9 was not up to the standards that I expecting. I send an email 6 days ago to report my missing item and the item I was not happy about but there has been no response. I tried calling the number given but just says the number is busy. I understand it’s a busy time of year, but 6 days and no response to an email? I had thought I had found the perfect gift for my supervisor but that’s what didn’t arrive! I had hoped that you would respond in a timely manner and correct the issue and I could have left good review.