Order was placed on 12/4/22. On 12/19, my order still said unfulfilled, so I call twice during business hours with no answer. So, I emailed. I received an email quickly stating that my order had been made and was awaiting carrier pickup. The representative assured me i would receive my package by Christmas weekend. I finally received my order on December 29. So much for Christmas presents. The text on the mug I ordered was much smaller than it appeared online and text was already scratched in places. I can’t give this as a gift because I would be ashamed to have my name attached to it. The glove and hat set has some of the stitching already coming apart. The sketchbook appears to be good quality, but I’m unable to give it as a Christmas present.