I ordered on November 16, 2002 . I. After three weeks I started to inquire as to when I might receive the package. I received an email that stated they were working on it and it was almost finished and I should be hearing from them soon after five weeks I am quired again. I never got a response from this company The week of Christmas which I was counting on these presents. I’ve emailed and I called numerous times. I never heard from the company. I finally heard from them two days after Christmas. I received my order on January 10 after ordering on November 16. This was very disappointing . I’m not sure I will ever use this company again.