I have been buying embroidered towels from Qualtry for years. I have been really pleased with the quality of the embroidery and the quality of the towel. However, I purchased one about a year ago. It was during the Covid Crises, and it was certainly inferior to what I had received in the past. The towel was much thinner and could not compane to what I had gotten in the past. I decided it was because of Covid, so I just blamed it on that and went on. I did purchase another towel a couple of weeks ago. Much to my dismay, this towel was like the other unacceptable towel. It was very thin and certainly now what you want to put out as an engraved towel. I will not be buying from Qualtry again.