I ordered 12 personalized gifts. - I have still not received 3 of the items - personalized glass cans for Crystal, Clint and Randy. Although it shows as Fulfilled on my account. - The cork Personalized Cork Hot Pad for Lance & Cary Bottom line: Live . Laugh . Love looks cheap and the writing is very small. - Personalized Sarcastic Mornings Mug Collection w DENISE - the name 'Denise' is so small and lightly engraved on both sides of the mug, you can barely read the name. Overall, I will not be ordering from Qualtry again. It's not worth the frustration. Thank you, Teresa Stanbrough