If I could give no stars I would AWFUL AWFUL AWUL COMPANY. Never in my life have I dealt with a company so fraudulent and sly. Ordered a phone worth £400 on 25th September 2020. I ordered it with the promise it would be dispatched in 7-10 working days. 3 weeks had gone and still no phone so I complained and they asked me if I would like I refund so I said yes and bought a phone from elsewhere. It is now 18th March 2021 and still no refund and no phone obviously! We have had to now put a claim through to bank and contact trading standards. We have emailed Atleast 15-20 times. In each email they have promised us we will be refunded at a later date giving us a date, each time was 2 weeks later then going onto January we was told by the end of feb, then still no refund so we was told on or before the 17th March. It is now the 18th and still no money. Absolute joke, quick enough to take money but don’t have the decency especially in the current circumstances to refund money owed for a devise which wasn’t sent!! I am currently on maternity leave and this amount of money was my only savings for my leave and it has been withheld off me from the start of my leave in September to the end of my leave March!! Please please do not order from them, it will be a huge mistake
1 month ago
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