Very difficult to contact QMF, always busy or now shut. When did finally get hold of someone I was assured it was going to be a max of 7 working days, as it happened it was 8 working days. It landed at the delivery depot Saturday morning, they told me it was going to be delivered Saturday, as it happened it was Monday. I never thought it would happen to me but I've become reliant on an internet connection for work, being two day late was a pain in the aristotle. Refurb'd iphone 6, very good condition, had it 2 weeks and there doesn't appear to be any issues, the battery seems ok, 50% over 12hrs with a couple hours usage. Top tips: 1. Remove all existing iphone wifi connection from PC's, tablets etc then make fresh connection. It'll just bounce in and out of connection and then you'll go completely mad. 2. Don't wash the iphone in the washing machine, I think the detergent kills them. 3. Don't stand in the cats litter tray in your bare feet, it stinks.