I sent in to this company my old iPhone 6 as it declared a payment time of 1 day. It took three days, taking it to Friday evening, for them to confirm my phone was, indeed, in immaculate condition and they would pay the price stated "within 3-5 working days". Why when a bank transfer, my chosen method of payment, takes 2 hours. By the next Friday, five working days, I had not received any money and there was no way of getting through on the phone, constantly engaged. They did, however, respond to my email telling me that the money would be in my account "at the latest by Tuesday". Tuesday has come and gone, as has Wednesday and still no money and no response to my emails. AVOID I am beginning to think I have lost my phone and any money