WARNING. DO NOT USE THIS COMPANY Very poor customer service. Item in question did not arrive so i asked the company for a refund at least 3 times and only received it once paypal became involved. Thank goodness for paypal!! During my many emails i feel that i was fobbed off and lied to in so much as the company told me that the item had been forwarded onto the courier only to find that when i contacted them they said they had not received it from the company in question. I received delivery times and made arrangements to stay in as they could only give me a time slot and still no phone arrived. Needless to say i was not happy. Several days later after numerous emails and refund requests they stated that an additional delivery attempt had been made (even though i had no communication from the courier to this effect) but apparently I was not in. Upon investigation....no delivery efforts had been made! I tried on several occasions to speak to someone on the telephone but the number was constantly engaged. Finally after i had asked for help via paypal they stated that they had definitely got the item to the courier and it would be delivered in due course. By this time i had no confidence in this company or the item that i had initially tried to purchase. PLEASE, PLEASE, PLEASE should you purchase anything through this company, use paypal. Having read the previous reviews i genuinely feel that getting a refund from this company is extremely difficult and i feel for those individuals still trying to obtain one.