Order ID171015 Terrible company, as the rest of the reviews will confirm. I purchased a phone to give as a present but they contacted me to say they didn’t have the colour I ordered I said it was ok but the delivery was so late that I had to make other arrangements. I returned the phone and was promised a refund and they confirmed they had received the phone on the 28th of June and that it will take 14 working days max. It’s now the 10th of August and I still have not received my refund!! And they don’t answer the phone or respond to emails or twitter even. I’m going to have to report this company. Hopefully if enough of these complaints come through they will get shut down. Order ID171015 EDIT - they have now responded on twitter in a direct message: « Hi, checking on your order our payment was rejected to you. So we can get this refund sent please provide the card number, expiry date, csc and card holder name so we can send the payment promptly. ^BP«  - sounds dodgy - there was no rejection from my side and they are demanding that I send all my card details on twitter??.